🔒 Security
Security Policy
Your data security is our top priority
Last Updated: January 2025
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Data Protection
Escape To VR is committed to protecting your personal and payment information:
- • All payment data is processed through PCI-compliant Stripe payment systems
- • Personal information is encrypted in transit (TLS 1.3) and at rest (AES-256)
- • Access to customer data is restricted to authorized personnel only
- • Regular security audits and vulnerability assessments are performed
- • We follow the principle of least privilege for all data access
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Physical Security
- • Our facility is equipped with 24/7 security cameras and access controls
- • VR equipment is regularly inspected, maintained, and sanitized
- • All staff undergo background checks and security training
- • Emergency procedures are in place for all scenarios
- • Secure storage for customer belongings during experiences
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Digital Security
- • Website protected by SSL/TLS encryption (HTTPS everywhere)
- • Regular security updates and patches applied promptly
- • Multi-factor authentication (MFA) required for all admin access
- • Automated encrypted backups of all critical data
- • Web Application Firewall (WAF) protection against common attacks
- • Rate limiting on sensitive endpoints to prevent abuse
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Incident Response
In the unlikely event of a security incident:
- • Affected customers will be notified within 72 hours as required by law
- • We will work with relevant authorities as required
- • Corrective measures will be implemented immediately
- • A detailed incident report will be provided to affected parties
- • Post-incident analysis conducted to prevent future occurrences
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Compliance & Standards
We maintain compliance with applicable security standards:
- • PCI DSS compliance for all payment card processing
- • CCPA compliance for California resident data protection
- • SOC 2 Type II certified infrastructure providers
- • Regular third-party security assessments
- • Industry best practices for data protection and customer privacy
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Reporting Security Issues
If you discover a security vulnerability or have concerns about our security practices, please contact us immediately. We take all security reports seriously and will respond promptly. We appreciate responsible disclosure and will work with security researchers to address any legitimate vulnerabilities.
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Report a Security Issue
Found a vulnerability? We appreciate responsible disclosure and will respond promptly to all security reports.